If you cancel/reschedule your appointment without a 24-hour notice, 100% of your booked services will be charged to the card on file. This is NON-NEGOTIABLE.
Appointments missed without notice will be charged 100% for the services scheduled and you will be placed on a “no book” list. This is NON-NEGOTIABLE.
There is a 10-minute grace period for tardiness. If you know you will be late, please notify me as soon as possible. Be aware that you may not be able to receive the FULL service you booked, and your appointment may need to be rescheduled. The salon is located on Preston Road and is hidden to the side. We are located directly behind The Ogle Cosmetology School and located INSIDE of Ovation Salon Suites in Suite 124. Allow plenty of time to get to your appointment. If you are more than 10-minutes late your appointment will be cancelled, and you will be charged 100% of your scheduled service. This is NON-NEGOTIABLE.
In an effort to keep your services intimate there will be NO EXTRA people allowed at the salon with you during your appointment.
When booking children please make sure that they are ready for their appointment & you are present the entire time. They should be prepared to sit through their FULL service with MINIMAL DISTRACTIONS.
To make sure that we can start your appointment on time please remove ALL previous styles (braids, weaves, wigs, natural styles) prior to your appointment. There will be an automatic TAKE DOWN FEE of $50 added to your service charge if this isn’t taken care of before your appointment or you may have to reschedule your appointment.
Need an appointment before or after my scheduled hours? Need an appointment on Monday, Saturday or Sunday? Pay an additional $100. This fee will be added onto your regular service fee.
EVERY SERVICE INCLUDES A SHAMPOO, STEAM HYDRATION TREATMENT AND BLOW DRY.
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